Wallet Support & Knowledge Base

Initialize non-custodial environments securely and validate custom contract addresses against official chain explorers.

Recovery Phrase Protection

Adding Custom Tokens

Custom RPC Parameters

Never share your 12-word secret recovery phrase or private keys with any online representative or support tool.

Confirm token contract addresses directly on block explorers before importing custom assets into your interface.

Configure correct chain IDs, RPC URLs, and currency symbols to connect your wallet safely to layer-2 networks.

Transactions & Gas Estimation

Resolve stuck transactions, handle network congestion, and adjust gas limits without falling for fake recovery scams.

Fixing Stuck Transactions

Block Explorer Tracking

Avoiding Phishing Apps

Check network gas pricing and broadcast a replacement transaction with an adjusted nonce to clear pending queues.

Verify transaction hashes directly on public explorers rather than relying on third-party notification panels.

Legitimate support resources will never ask you to connect your wallet to an external contract to receive a refund.

Independent support resource — not affiliated with Trust Wallet or any custodial provider.

We provide documentation and educational guides only. No private keys, passwords, or recovery phrases are ever collected.

Explore our detailed troubleshooting articles for stuck transfers and RPC errors.